SOLVED: can not sign in

can not sign into WinCustomize account

can not sign in

hi i can not sign into WinCustomize account it just refreshes saying the same thing sign in and i do then when i do it says the same thing over and over the username and pass is correct please help thank you nick

1,222 views 4 replies
Reply #1 Top

Try deleting the Cookie for WinCustomize and/or delete the browser cache, and try again.

Reply #2 Top

Hello,
Sorry to hear you are having issues. If you still have issue, please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Thanks
Basj,
Stardock Community Assistant

Reply #4 Top

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant